Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 License to Use

We grant you limited license to access and make personal use of this website. This license does not include:

• Any resale or commercial use of our site or contents
• Modification or derivative use of our site contents
• Use of data mining, robots, or similar data gathering tools

1.2 Intellectual Property

All content on this site (images, text, logos, product designs) is our exclusive property or used with permission, protected by international copyright laws. Unauthorized use may violate these laws.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our ceiling lights, desk lamps, floor lamps, and table lamps. However, we cannot guarantee that:

• Product colors exactly match website displays due to monitor variations
• Descriptions are entirely error-free
• All product features are available in every region

2.2 Custom Products

Made-to-order lighting fixtures are non-returnable unless defective. Customers are responsible for providing accurate specifications.

3. Orders and Payments

3.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse orders for any reason, including:

• Pricing errors
• Suspected fraudulent activity
• Product unavailability

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and that you’re authorized to use the payment method.

3.3 Pricing

All prices are in USD. While we verify prices, errors may occur. If we discover an error, we’ll contact you before processing your order.

4. Shipping Policy

4.1 Shipping Areas

We ship worldwide except to:

• Parts of Asia (specific restrictions apply)
• Remote locations

4.2 Shipping Options

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)
• Free Shipping: Via EMS for orders over $50 (15-25 business days after dispatch)

4.3 Delivery Responsibilities

You are responsible for:

• Providing accurate shipping information
• Any customs duties or import taxes
• Inspecting shipments upon arrival

5. Returns and Refunds

5.1 Return Eligibility

Items must be returned within 15 days of delivery and must be:

• Unused and in original condition
• In original packaging with all accessories
• Accompanied by proof of purchase

5.2 Non-Returnable Items

The following cannot be returned unless defective:

• Custom lighting fixtures
• Items marked “Final Sale”
• Products without original packaging

5.3 Refund Process

Refunds will be issued to the original payment method within 3-5 business days after we receive your return. Original shipping fees are non-refundable unless the return results from our error.

6. Customer Responsibilities

• Provide accurate account and shipping information
• Protect your account credentials
• Use products as intended and according to instructions
• Comply with all applicable laws regarding product use

7. Limitation of Liability

Floor Lamps Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays beyond our reasonable control (natural disasters, strikes, etc.)
• Improper installation or use of products

Our total liability for any claim related to these terms shall not exceed the purchase price of the product in question.

8. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details about how we collect and use your information.

9. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the modified terms.

10. Governing Law

These terms shall be governed by the laws of Texas, USA. Any disputes shall be resolved in the courts of El Paso County.

11. Contact Information

For questions about these Terms:

Floor Lamps Store
2620 Ward Road
El Paso, TX 79922
United States
Email: [email protected]